Terms of Service

Quotes and pricing

Prices shown online are estimates based on the home details you provide. If the home is significantly larger or in a different condition than described, we'll talk with you before adjusting anything.

Scheduling and arrival windows

We schedule arrival windows rather than exact times. Traffic and earlier appointments can shift things; we'll keep you updated.

Cancellations and rescheduling

Please give us at least 24 hours' notice when possible so we can offer your slot to another family. Call or text (602) 902-0640 to change an appointment.

Access to your home

You're responsible for providing accurate access details, including gate and lockbox codes. If our team cannot access the home at the scheduled time, we may need to reschedule.

Payment

Payment is collected after the cleaning is complete. We do not charge your card before the visit.

Satisfaction

If something wasn't done to your standard, tell us within 24 hours and we'll come back to make it right.